What the
FAQ!


From Züri with Love.

Clyde was founded in 2019. Since then, the international team has been working diligently to track down the best car models, put together the best pricing offers and organize everything in the background. For you, Switzerland and everyone that wants to stay mobile and flexible at the same time.

Out and about without any stress with this subscription. No desire for all the setup and organization linked to a car? Good, because Clyde has already taken care of all that. Registration, taxes and much more. And if the car needs to be brought in for inspection, Clyde will take care of that as well, of course. The only thing left for you is to click and off we go.

Our promise "Your car in Easy", so you have no registration fee and zero risk to test it. It couldn't be more comfortable, because we deliver your car to any address in Switzerland for free within 10 working days. And now have a look at our fine selection of city cars, cool station wagons and great electric models.

Clyde offers the most flexible car subscription for Switzerland. It has never been so easy to drive your own car. The Clyde customer chooses the right car and determines the desired minimum term between one month and one year and the monthly mileage between 500 km and 4,000 km. A fixed monthly installment is then always paid, which covers all costs, except refuelling. We are the only provider where there is no registration fee and the car is delivered free of charge to any place in Switzerland. The entire purchase process is completely digital. We call it all "Your car in Easy.

With Clyde, you get your car easy and fast. Once we’ve received your first monthly payment, we’ll have your car ready for you in 10 working days. The detailed delivery conditions will be shown to you during the booking process.
After the minimum duration has been reached, the subscription continues to renew automatically for another month.

You plan to end your subscription? You can cancel your subscription online with 30 days’ notice, earliest possible end date at the end of your minimum subscription period.
No problem! After you have returned the car, we’ll send you a separate invoice. Depending on how many kilometres you have driven, we’ll retrospectively charge you the next larger and appropriate mileage package that covers your excess mileage. Simply fair.

If you drive more than 4’000km per month on average, we will charge you - independent of the vehicle - a price per excess kilometre for all mileage beyond 4’000km per month.

Switching your car is very easy. Just send us an email to [email protected] with the following information:

  1. Link to the desired car
  2. Desired mileage package
  3. Desired minimum subscription duration

Our Customer Care will contact you for a changeover date. Return and handover will be on the same day.

Absolutely! During your subscription, any kilometres you don’t use are carried over to the following month.

However, unused kilometres cannot be transferred to another subscription or vehicle.
Back to New? Switching your car within the minimum subscription duration is unfortunately not possible. After your minimum subscription duration has expired, you can easily switch cars.
Sure! As long as you already have an official registration document and a valid driver's license, we can redeem the vehicle for you. Please note that in some cases we need a written proof of your registration for the traffic office.
Basically, we’d like to make your life as easy as possible. That means that we will only change your car against an new one if it’s absolutely necessary. If this really is the case, we will make sure to contact you 2 months in advance.
Easy: with Clyde you can let your favorite people drive your car.
We’d be very happy to. We’re delighted that you want to switch to Clyde. Please send us an email to [email protected] with the registration certificate, mileage and at least 5 pictures (inside and outside) of your old car. We’ll come back to you for an offer.

At least 20 years old, residency in Switzerland oder Liechtenstein, valid driving licence (category B) and a successful credit check. If you fit these criteria, you’re a match. If not, your dream car has to stay with us for a little longer.

All Clyde cars can be booked a maximum of 30 days in advance. But easy, we get daily supplies, so you should always find something suitable.

The right to drive extends to journeys in Switzerland and the Principality of Liechtenstein, in the states of Europe and in the Mediterranean rim and island states. The insurance cover does not apply in the following countries and driving in these countries is therefore prohibited: Algeria, Armenia, Azerbaijan, Egypt, Georgia, Kazakhstan, Lebanon, Libya, Moldova, Russian Federation, Syria, Ukraine and Belarus.

The predominant place of use of the car must be in Switzerland or Liechtenstein.

No surprises, no bullshit. That’s why you don’t have to pay a deposit. 

Depending on the results of your credit check, however, it could be possible that we will need to agree on different payment terms. Of course, this will only happen after prior consultation with you.

We are open for business! You can pay by credit card or by invoice.

Please note that the delivery time of your car can differ depending on the chosen payment method.
Yes, the car must be picked up personally by whoever has made the booking - in case of a pool vehicle by the most frequent driver. Please bring your valid driving license for identification purposes.
It couldn’t be easier: your car will be delivered to your door and picked up there as well. Without surcharge of course.

Alternatively, you can choose to pick up your car at one of the following locations:
  • AMAG Kreuzlingen, Kreuzlingen
  • AMAG Autowelt, Dübendorf
  • AMAG Zug, Cham
  • AMAG Bern, Bern
  • AMAG, Lausanne, Lausanne
  • AMAG Petit-Lancy, Petit-Lancy
  • Pargger AG, Stans
  • Clyde Office, Zürich
Clyde means flexible and easy. And that’s why we deliver your car directly to the door of your desired address within Switzerland and Liechtenstein. For free, of course. Please have your driving license ready for identification purposes.

Your car will be filled up by us before it is delivered from our car storage depot to your home. In this case, it’s possible that your tank won’t be 100% full, when you receive the car.

Simply fair: you will need to refuel the car on your return, but in case of a home pickup, Clyde will cover the fuel costs for driving your car back from your home to our car storage depot.
When you return the vehicle, we will collect it directly from your home.

Please do not forget to return the vehicle with a full tank of fuel, undamaged, cleaned (car 1x through the car wash & vacuuming), roadworthy, in accordance with its age and mileage, with all keys and associated components and documents.
Only very discreet. You will find our logo on the license plate holder and a small sticker on the back of the car. Since it should feel like your personal car, you have the possibility to remove this branding at any time. If you see a car on the street with a slightly bigger Clyde sticker, give us a waves! These are our Clyde Team cars.

A small racer, cool station wagon or would you like something electric? We are extending our portfolio step by step.

Fit and healthy. Our offer consists of vehicles as good as new.

This means that all our cars are less than 24 months old and have less than 30’000 km, when you receive the car.
Your car fits in completely with your lifestyle – and that includes where you live. So you get a license plate from your canton of residence.
You get what you see – promise. That means the exact car that you’ve seen and chosen on the website.
Service: You can easily have the service done in a garage authorized by the manufacturer. You drive the car, Clyde will take care of inspection, wear and tear. Easy!

Tyres: You can make an appointment with one of the following Clyde tyre partners. The dismantled tyres will be stored for you. When the tread is worn down, the tyre partner will fit you with new tyres.
No worries – it happens to the best of us. If there’s been an accident or your car has broken down, your first call should be to the below number depending on your car brand  – then let us know. 
  • Audi, Seat, Skoda and VW: +41 848 024 365 
  • Porsche:+41 800 724 911
  • Tesla: +41 618 553 021
  • Bentley: 00800 4886 4886
For other kinds of damage, you can come straight to us.
The package includes the following aspects:

Parking Damage:
Extends the insurance coverage to damage caused by unknown persons to the parked vehicle. Two (2) cases are included per calendar year. The deductible for corresponding damage is CHF 0 and the sum insured is unlimited.

Extended glass coverage:
In the partially comprehensive insurance the glass breakage of the front, rear and side windows as well as the glass roof is insured as standard. Extended coverage additionally insures all vehicle parts made of glass, Plexiglas or similar hard materials (e.g. headlights, auxiliary headlights, fog lights, turn signal lenses, reflectors, reversing lamps, rearview mirrors and license plate lighting). The deductible for corresponding damage is CHF 0.
Safe, safe, really safe. Besides the third-party liability insurance there’s a partial and fully comprehensive cover. 

Partial comprehensive cover basically covers damage to your car for which you are not responsible (not caused intentionally). This includes damage caused by fire, natural hazards, animal collisions, vandalism, theft and simple glass damages.The deductible for private customers and pool cars is CHF 0.

For private customers, the standard deductible for the fully comprehensive insurance (collision) is CHF 1,500 and can be reduced to CHF 1,000 or CHF 500 on request for an additional fee in the booking process. The deductible of the fully comprehensive cover covers damage to your own car caused by classic collision events (e.g. collision with another car, collision with a pillar, etc.). The deductible is always calculated per damage. 

If damage is caused to another car, a person or an object in the event of a collision, this is covered by the liability insurance. For private customers, the deductible of the liability insurance is CHF 0.

The deductible for pool vehicles is CHF 1'000 for liability insurance and CHF 1'500 for fully comprehensive insurance (collision). In this case reducing the deductible is not possible.

For a monthly surcharge, you can choose the Insurance Plus option, which covers you additionally for glass and parking damage.
Of course. We only deal in unique rides. Part of that means you may not want to give it up at the end of your subscription period. We understand, which is why we’re happy for you to buy your car and take Emma, Helmut or Lea home with you permanently after your minimum contract duration. Simply get in touch with us at [email protected] and we’ll send you a fair offer with an unbeatable price.

You want to quit? After your minimum subscription duration you can cancel your subscription at any time, effective as of the end of your individual subscription month. Just send us an email to [email protected], allowing a notice period of at least 10 days before the end of your subscription period.

FAQs and contact from the Clyde car subscription

Any
questions?

We’re here for you.

The Clyde team is looking forward to your message.

First name
Last name
Email
Message

The best car subscription in Switzerland.

That is our ultimate goal. That is what we work towards every day with our international team, full of passion and determination. Have we already reached the summit? That is entirely up to you to decide. We are always happy to hear your ideas or requests on how we can become even better.