Due for a service

You can easily have the service done in a garage authorized by the manufacturer. You drive the car, Clyde will take care of inspection, wear and tear. Easy!

You should definitely follow the manufacturer’s deadline for the upcoming service. This is simply because once the deadline has passed, the costs for roadside assistance and other measures to keep your car on the road will no longer be covered. We cover the costs associated with the service, but the responsibility for getting it done lies entirely with you.

The following services are included in the package:

Parking damage:
Cover extends to include damage caused to the parked vehicle by unknown persons. Hitting a kerb, on the other hand, is considered collision damage and is not covered by the insurance. Two claims per calendar year are covered. The excess for these types of claims is CHF 500 and payable for each claim. The insured amount is unlimited.

Extended glass cover:
Glass breakage on the front and rear windscreens, side windows and sunroof are all covered as standard with partially comprehensive cover. The extended cover also insures any parts of the vehicle that are made of glass, Plexiglas or similar hard materials (e.g. headlights, auxiliary headlights, fog lights, indicators, reflectors, reversing lights, rear-view mirror glass and number plate lights). The excess for these types of claims is CHF 0 and payable for each claim.

In addition to liability insurance, your vehicle is also covered by partial and fully comprehensive insurance. Partial comprehensive cover generally covers any damage to your car for which you are not responsible (not caused intentionally). This includes damage caused by fire, natural forces, animal collision, vandalism, theft and any glass breakage. The excess for partial comprehensive cover for individuals and fleet vehicles is CHF 0.

For private customers, the excess for the fully comprehensive insurance (collision) standard package is CHF 1,500. This can be reduced to CHF 1,000 or CHF 500 during the booking process for an additional charge. The excess covers damage to your own car caused by standard collision events (e.g. rear-end collision, collision with a pillar, etc.). Excess is always calculated per claim.

If damage is caused to another vehicle, person or object in a collision, this is covered by the liability insurance. For private customers, the excess for liability insurance is CHF 0.

For fleet vehicles, the excess is always CHF 1,000 for the liability insurance and CHF 1,500 for the fully comprehensive insurance (collision). Your excess cannot be reduced in this case.

For a monthly surcharge you can select the Insurance Plus option, which provides you with cover for glass and parking damage.

If your car needs repairs through no fault of your own or if the work is expected to take longer than two hours (e.g. service or warranty work), we will provide you with a replacement vehicle while the work is carried out.

Garages often offer seasonal checks for things like fluid levels, windscreen condition, lights and brakes. If you want to have these checks done, you’ll need to pay for them.